arina Privacy Policy – Your Data, Handled with Care

1. Information We Collect

When you register an account on arina, we collect the personal details you provide during the sign-up process, including your full name, date of birth, email address, and contact number. We also collect financial information necessary to process deposits and withdrawals in Philippine pesos, such as your preferred payment method details. As you use the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform stability, detect suspicious activity, and improve the overall experience for members across the Philippines. We do not collect any information beyond what is reasonably necessary to operate the platform and comply with applicable Philippine regulations.

2. How Your Data Is Used

The personal information you provide is used primarily to create and manage your arina account, process your transactions, and deliver the sports betting and live casino entertainment services you signed up for. We use your contact details to send important account notifications, such as deposit confirmations, withdrawal updates, and security alerts — we do not send unsolicited promotional messages without your consent. Technical data collected during your sessions is used internally to monitor platform performance, investigate reported issues, and strengthen our security systems. Your data may also be used to verify your identity and age in compliance with Philippine regulations governing online entertainment platforms. We do not use your personal information for automated decision-making that produces legal or similarly significant effects without human review.

3. Sharing Your Information

arina does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes — full stop. We share your information only in limited, necessary circumstances: with payment processors who handle your PHP deposits and withdrawals, with identity verification services used to confirm your eligibility, and with regulatory or law enforcement authorities when required by applicable Philippine law. Any third-party service provider we work with is contractually required to handle your data securely and only for the specific purpose for which it was shared. We review our third-party relationships regularly to ensure ongoing compliance with our data protection commitments. If you have questions about a specific third party we work with, you may contact our support team using the email address listed in the footer of this page.

4. How We Protect Your Data

We use industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the arina platform is encrypted using secure protocols, ensuring that your account details and financial information remain private during every session. Access to member data within our systems is restricted to authorised personnel only, and all staff with data access are bound by confidentiality obligations. We conduct regular internal reviews of our security practices to identify and address potential vulnerabilities before they can be exploited. While no online platform can guarantee absolute security, arina takes every reasonable precaution to keep your information safe and your account protected at all times.

5. Data Retention

We retain your personal data for as long as your arina account remains active and for a reasonable period thereafter, as required by applicable Philippine law and our internal compliance obligations. If you request account closure, we will deactivate your account and begin the process of removing or anonymising your personal data, except where retention is required by law — for example, transaction records that must be kept for a defined period under financial regulations. Technical logs and session data are retained for a shorter period and are used solely for security monitoring and platform improvement purposes. We do not keep your data longer than necessary, and we review our retention schedules periodically to ensure they remain appropriate. If you have specific questions about how long a particular type of data is held, please reach out to our support team.

6. Your Rights as a Data Subject

As a member based in the Philippines, you have rights over your personal data under applicable Philippine privacy law, including the right to access the information we hold about you, the right to request corrections to inaccurate data, and the right to request deletion of your data subject to legal retention requirements. You may also withdraw consent for specific uses of your data at any time, though this may affect your ability to use certain features of the arina platform. To exercise any of these rights, contact our support team directly using the email address shown in the footer of this page, and we will respond within a reasonable timeframe. We take all data rights requests seriously and will never penalise you for exercising your rights under applicable law. If you believe your data rights have not been respected, you may also raise a complaint with the relevant Philippine data protection authority.

7. Cookies and Tracking

The arina platform uses cookies and similar technologies to maintain your session, remember your preferences, and help us understand how members navigate the site so we can improve the experience. Session cookies are temporary and are deleted when you close your browser, while persistent cookies may remain on your device for a set period to keep you logged in and personalise your experience on return visits. We do not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external ad networks. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain parts of the platform. By continuing to use arina after being informed of our cookie practices, you consent to their use as described in this policy.

8. Updates to This Policy

arina may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When material changes are made, we will notify registered members via the email address linked to their account or through a notice displayed on the platform. The most current version of this Privacy Policy will always be available at this page, and the effective date will be updated accordingly. We encourage you to review this page periodically so you remain informed about how your data is being handled. Continued use of the arina platform after any update to this policy constitutes your acceptance of the revised version.