arina Terms and Conditions – Know the Rules Before You Play

1. Eligibility and Account Registration

You must be at least 21 years of age to register and use the arina platform, in accordance with Philippine regulations governing online entertainment and betting activities. By completing the registration process, you confirm that you meet this age requirement and that all information you provide is accurate, complete, and up to date. arina reserves the right to request identity verification documents at any time to confirm eligibility. Only one account per person is permitted — creating duplicate or shared accounts is a violation of these terms and may result in account suspension. Accounts registered using false information may be closed without prior notice and any associated balance may be forfeited.

2. Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. Any activity that takes place under your account is considered your responsibility, whether or not you personally authorised it. If you suspect that your account has been accessed without your permission, you must notify arina immediately through the support contact listed in the footer of this page. arina will not be liable for losses resulting from unauthorised access caused by your failure to keep your credentials secure. You must not share your account with any other person or allow third parties to place bets or access the platform on your behalf.

3. Deposits, Withdrawals, and Transactions

All financial transactions on arina are conducted in Philippine pesos (PHP) using supported local payment channels. Deposits are credited to your account balance once the transaction has been confirmed by the relevant payment provider. Withdrawal requests are subject to identityverification and may take up to three business days to process depending on the payment method selected. arina does not charge internal fees on standard deposits or withdrawals, but your payment provider may apply their own transaction charges. Any attempt to reverse, dispute, or charge back a deposit through your payment provider without first contacting arina support will be treated as a breach of these terms and may result in account suspension pending investigation.

4. Betting Rules and Platform Use

All bets placed on arina are final once confirmed by the system and cannot be cancelled or amended after submission. Sports betting markets, odds, and availability are subject to change at any time without prior notice, particularly in response to live match events or data feed updates. In the event of a technical error that results in an incorrect price or market being displayed, arina reserves the right to void affected bets and return stakes to the relevant accounts. Live casino games are governed by the rules of the individual game as presented at the table, and any dispute regarding a game outcome must be raised within 24 hours of the session in question. Attempting to exploit technical errors, use automated betting software, or manipulate outcomes in any way is strictly prohibited and will result in immediate account closure.

5. VIP Programme Terms

Participation in the arina VIP programme is automatic for all registered members and is based on cumulative betting activity across both the sports and live casino sections of the platform. VIP tier status, associated rewards, and any benefits linked to a specific tier are determined solely by arina and may be adjusted, updated, or discontinued at any time with reasonable notice provided to affected members. Rewards earned through the VIP programme are non-transferable, have no cash value unless explicitly stated, and may be subject to minimum activity requirements before they can be redeemed. arina reserves the right to review a member's VIP standing at any time and to adjust tier placement if activity patterns are found to be inconsistent with the programme's intended use. Full details of how the VIP programme works are available on the VIP page.

6. Responsible Gaming

arina is committed to promoting responsible gaming among all members on the platform. If you feel that your gaming activity is becoming difficult to control, we strongly encourage you to make use of the tools and resources available on our Responsible Gaming page. Members may request self-exclusion or account cooling-off periods by contacting arina support directly using the email address listed in the footer of this page. arina reserves the right to restrict or suspend an account if there are reasonable grounds to believe that a member is experiencing harm related to their gaming activity. These measures are in place to protect members and are applied in good faith in accordance with our duty of care obligations.

7. Privacy and Data Use

arina collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions by reference. By registering an account, you consent to the collection and use of your personal information as described in that policy. Your data will not be sold to third parties and will only be shared where required by law or where necessary to process your transactions through our payment partners. arina uses industry-standard security measures to protect member data stored on our systems. For full details of what data we collect, how it is used, and your rights as a data subject under applicable Philippine law, please refer to the Privacy Policy page.

8. Prohibited Conduct

Members must not use the arina platform for any unlawful purpose, including but not limited to money laundering, fraud, or any activity that violates applicable Philippine law. The use of VPNs, proxy services, or other tools to circumvent geographic restrictions or disguise your true location is prohibited and may result in immediate account suspension. Collusion between members, match-fixing, or any coordinated attempt to gain an unfair advantage over the platform or other users is strictly forbidden. arina monitors account activity for patterns consistent with prohibited conduct and will act on any findings without prior warning. Members found to have engaged in prohibited conduct will have their accounts closed and any outstanding balance may be withheld pending investigation by the relevant authorities.

9. Changes to These Terms

arina reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, registered members will be notified via the email address associated with their account or through a notice displayed on the platform. Continued use of the arina platform after any update to these terms constitutes your acceptance of the revised version. It is your responsibility to review these terms periodically to stay informed of any changes that may affect your use of the platform. The most current version of these Terms and Conditions will always be available at this page.

10. Governing Law and Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from your use of the arina platform that cannot be resolved through direct communication with our support team will be subject to the jurisdiction of the appropriate Philippine courts or regulatory bodies. arina encourages members to raise any concerns through our support channel in the first instance, as most issues can be resolved quickly and informally. If you have a complaint that has not been resolved to your satisfaction, you may escalate the matter through the relevant regulatory process applicable in the Philippines. Contact details for our support team are available in the footer of every page on the arina platform.